Your customers expect instant, personal responses on WhatsApp. ZeniChat makes sure they get exactly that — whether you have ten conversations or ten thousand.
The question is whether your business is actually listening.
A customer sends a WhatsApp message at 9pm asking about your product. By the time your team sees it at 9am, they've already bought from your competitor.
This happens dozens of times a day. Not because the product is wrong — because the response came too late.
You could hire five more people to handle WhatsApp messages. But then you're paying five salaries to answer the same questions your business already knows the answers to.
Your catalog, your pricing, your hours, your return policy — that information exists. It just isn't connected to the conversation.
Every customer conversation is a business asset. Their purchase intent, complaints, and preferences — that intelligence belongs to you.
Most platforms store your data on their cloud. If you leave, it stays behind. With ZeniChat, everything lives on your own infrastructure.
Everything your team needs to have better conversations at any scale.
Reads the message, understands the intent, replies with an accurate on-brand response. If one engine goes down, another takes over. Your customers never wait.
Upload your catalog, FAQ, or price list. When a customer asks "How much is the XL?", ZeniChat answers from your actual data — not guesses.
Upload a contact list, write your message, reach your entire customer base in minutes. Promotions, announcements, reminders — delivered personally.
Every response passes through a six-point safety review before reaching your customer. Tamper-proof logs for when regulators come knocking.
Set messages to send later. Appointment reminders go out the day before. Follow-ups happen on schedule. Your team doesn't have to remember.
Track which responses perform best. Monitor conversation quality over time. Improve with numbers, not assumptions.
Plug into your CRM, online store, or booking platform. When an order ships, your customer knows. When an appointment is booked, confirmation follows.
Every person who messages you is automatically saved. Tag, add notes, import from spreadsheets. Build your database from real conversations.
Runs on your server. No third-party cloud. No vendor lock-in. If you leave, everything — contacts, messages, data — comes with you.
Other platforms charge per message, lock your data in their cloud, and go silent when their provider goes down.
| Capability | ZeniChat | WATI | Respond.io | Twilio |
|---|---|---|---|---|
| Monthly starting price | $10 | $49+ | $99+ | $65+ |
| Per-message fees | $0 | $0.02 | $0.01 | $0.04 |
| Unlimited messages | Included | No | No | No |
| Intelligent responses | Multi-engine with failover | Rules only | Basic | No |
| If one engine goes down | Automatic switch | No failover | No failover | No failover |
| Response quality scoring | Every response | No | No | No |
| Compliance audit trail | Tamper-proof | No | No | No |
| Safety review framework | 6-point review | No | No | No |
| Answers from your documents | Upload and go | No | Basic | No |
| Self-hosted option | Yes | No | No | No |
| Setup verification required | None | Required | Required | Required |
| Multiple numbers | Unlimited | 1 per plan | Add-on | Yes |
| Mass messaging | Built-in | Yes | Limited | No |
| Scheduled delivery | Built-in | Add-on | No | No |
| Contact management | Built-in | Yes | Yes | No |
| Data ownership | 100% yours | Vendor cloud | Vendor cloud | Vendor cloud |
| Lock-in risk | None | High | High | Medium |
Buy credits. Use them when you need them. No monthly minimums, no surprises.
From solo operators to enterprises managing thousands of conversations daily.
Start with $10 in credits. Upgrade anytime. Only pay for AI responses you actually use.